Shipping Policy
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment.
2. Delivery Location
Items offered on our website are available for delivery to most countries around the world. Restrictions may apply to some remote regions. If you have any questions about shipping to your location, please contact us.
3. Delivery Time
- Standard Shipping: Most orders will be delivered within 10 to 20 business days, depending on the delivery location and shipping method chosen.
- Expedited Shipping: Options for faster delivery may be available at an additional cost. Please contact our customer service for details.
Please note that delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or other unforeseen circumstances.
4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Shipping charges will be displayed before you complete your order.
5. Customs, Duties, and Taxes
All international orders may be subject to customs, duties, and taxes, which are levied once a shipment reaches the destination country. These charges are the responsibility of the recipient and must be paid upon delivery. We have no control over these charges and cannot predict what they may be.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, please contact us immediately. We will work with you to resolve the issue promptly.
7. Tracking Your Order
You will receive a shipment confirmation email with a tracking number once your order has been shipped. You can track your package online to stay updated on the delivery status.
8. Questions and Contact Information
If you have any questions about the delivery and shipment of your order, please contact us at:
- Email: info@ysconsultingsa.co.za
- Phone: +27 64 537 1381
- Address: 6 Valley Villas Valley View Estates 501 Rooihuiskraal, Kosmosdal, Gauteng, 0157